Frequently Asked Questions - Payments Related

FAQs - Payments Related

Users can directly send / accept payments as per their mutual terms & agreements. However, we recommend our users to use Dolancing Payment Escrow service for payment & work security reasons.

Please note:

  • Dolancing is a technology platform to facilitate networking between freelancers & hiring clients
  • We do offer payment escrow service
  • Users are advised to be extra careful while executing monetary transactions

Yes, to receive funds, we use the best & highly reputed payment gateways like CCAvenue, Paytm and Instamojo for Indian customers & PayPal for International customers. Our website also uses 256 bit encryption with 2048 bit key SSL/TLS technique to encrypt the user data.

You can deposit money by browsing to Dashboard > Finance > Deposit Funds menu.

Kindly note, if deposit amount exceeds Rs. 20,000/- INR, we suggest you to use Bank Transfer (UPI / NEFT / RTGS / IMPS / Wire Transfer) option to avoid deposit fees.

The client releases the Escrow-ed amount after successful / partial completion of project. Payments are then placed into your Dolancing Account. To withdraw funds to your bank account / PayPal, you're required to raise a fund withdrawal request from Dashboard > Finance > Withdraw Funds menu.

You can raise a money withdrawal request from Dashboard > Finance > Withdraw Funds menu. Currently, we support Bank Transfer (NEFT / RTGS / IMPS) for Indian Users & PayPal Transfer for International Users.

Please note, we have a 14 days payment clearance period from the date of payment release; after which funds can be withdrawn to bank account / PayPal.

Escrow is a safe, efficient & secure way to pay for work delivered online by involving Dolancing. After the job is awarded, the client can deposit funds with Dolancing (Escrow) and releases them when the task is successfully delivered. This gives payment security to freelancers & guarantees proper task delivery to clients.

Browse to Dashboard > Finance > Manage Payments menu. Under 'Outgoing Escrow Payments' tab, choose the project & click on 'Release' in 'Action' column.

Currently, amount is shown in USD (US Dollar) currency.

USD to INR & vice-versa conversion is done as per PayPal's currency exchange rates.

PayPal's currency exchange rates are different than rates as shown on XE Currency Converter or any other such conversion service. 

Our payment service providers like CCAvenue, Instamojo & PayPal charge us some transaction / currency conversion fees to receive funds. Hence we are required to recover that from our customers. We are working on mitigating deposit fees.