Frequently Asked Questions - Payments Related
Yes, to receive funds, we use the best & highly reputed payment gateways like CCAvenue, Paytm and Instamojo for Indian customers & PayPal for International customers. Our website also uses 256 bit encryption with 2048 bit key SSL/TLS technique to encrypt the user data.
You can deposit money by browsing to Dashboard > Finance > Deposit Funds menu.
Kindly note, if deposit amount exceeds Rs. 20,000/- INR, we suggest you to use Bank Transfer (NEFT / RTGS / IMPS / Wire Transfer) option to avoid deposit fees.
The client releases the Escrow-ed amount after successful / partial completion of project. Payments are then placed into your Dolancing Account. To withdraw funds to your bank account / PayPal, you're required to raise a fund withdrawal request from Dashboard > Finance > Withdraw Funds menu.
You can raise a money withdrawal request from Dashboard > Finance > Withdraw Funds menu. Currently, we support Bank Transfer (NEFT / RTGS / IMPS) for Indian Users & PayPal Transfer for International Users.
Escrow is a safe, efficient & secure way to pay for work delivered online by involving Dolancing. After the job is awarded, the client deposit funds with Dolancing (Escrow) and releases them when the task is successfully delivered. This gives payment security to freelancers & guarantees proper task delivery to clients.
Browse to Dashboard > Finance > Manage Payments menu. Under 'Outgoing Escrow Payments' tab, choose the project & click on 'Release' in 'Action' column.
Currently, our website only support USD (US Dollar) currency. However, we do allow to receive funds in Indian Rupees currency. We'll soon start supporting more currencies. For any queries, feel free to email us at support[at]dolancing.com
USD to INR & vice-versa conversion is done as per PayPal's currency exchange rates.
PayPal's currency exchange rates are different than rates as shown on XE Currency Converter or any other such conversion service.
Our payment service providers like CCAvenue, Instamojo & PayPal charge us some transaction / currency conversion fees to receive funds. Hence we are required to recover that from our customers. We are working on mitigating deposit fees.
No. Asking or providing payments outside www.dolancing.com violates Terms of Service & users indulging in such activities are liable for appropriate actions.