Terms of Service

Overview (General Terms)

Dolancing.com is a freelance services marketplace which connects freelancers & hiring clients. Please read this Terms of Service carefully. This terms of service create an agreement (the "Agreement") between you and Dolancing regarding use of Dolancing website & it’s services. Registering / Signing up on the Dolancing website considers that you have read all the terms of service carefully and you have accepted them. In case, if you do not agree to this Agreement, please refrain yourself for using Dolancing website and it’s services. If you are under 18, or if you are considered a minor in your state or country, you must obtain the consent of your parent or legal guardian to register on the website.

Key Terms

- Hiring Client (i.e. Buyer) is the person who hire freelancer for their requirements.

- Freelancer (i.e. Seller) is the skilled person who is hired by hiring client / buyer at some cost.

Hiring Client

- Hiring Client can find freelancer for their project requirement on Dolancing Portal.

- Hiring Client should discuss payment modalities & milestones with freelancer before awarding the project.

- Hiring freelancer & sending payment to freelancer is outside the scope of Dolancing & is supposed to be done outside Dolancing Portal.

- Hiring Client is supposed to pay the project fee / cost to freelancer as discussed mutually between them.

- Hiring Client should clearly define the task to freelancer.

- Dolancing is just a connecting medium between hiring clients & freelancers and will not be responsible in any case of payment disputes.

- Dolancing has the rights to use all published delivered works for it’s marketing & promotional purposes.

- Hiring Client should provide feedback & rate the freelancer after completion of the project.

- Hiring Client are expected to pay all the desired Taxes & VAT, wherever applicable.

- Hiring Client should not hire any freelancer for any work which is / may be considered as illegal. Doing so may cause legal actions against any / both of the parties(hiring client & freelancer). This may also result their user’s account getting disabled.

Freelancer

- Freelancer can find freelance projects based on their skill set on Dolancing Portal.

- Freelancer should get a clear understanding of the project before starting it and accordingly freelancer should bid / submit their proposal on the project.

- Freelancer should discuss payment modalities & milestones with hiring client & should secure their earnings (full / partial) before initiating the project.

- Getting hired & receiving payment from hiring client is outside the scope of Dolancing & is supposed to be done outside Dolancing Portal.

- Freelancer is advised to use Payment Escrow services like https://www.escrow.com/ for payment security reasons.

- Freelancer is supposed to complete the hiring client's project and deliver it successfully.

- Dolancing is just a connecting medium between freelancers & hiring clients and will not be responsible in any case of payment disputes.

- Dolancing has the rights to use all published delivered works for it’s marketing & promotional purposes.

- Freelancer should provide feedback & rate the hiring client after completion of the project.

- Freelancer is expected to pay all the desired Taxes & VAT, wherever applicable.

- Freelancer should not do any work which is / may be considered as illegal. Doing so may cause legal actions against any / both of the parties(hiring client & freelancer). This may also result their user’s account getting disabled.

Disputes and Cancellations

- For any dispute, we encourage hiring client and freelancer to try and settle conflicts amongst themselves. If for any reason this fails, users can contact Dolancing Customer Support department at This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance. However, resolution via Dolancing Customer Support department is not guaranteed.

- Project cancellation should be mutually agreed by hiring client & freelancer. We suggest sellers to use external Escrow services platforms for payment security reasons.

- Dolancing will not be responsible:

  • in any case of dispute / cancellation
  • for any defamation, fraud, slander, cheating
  • for any kind of transactions between website users
  • for any conflicts between website users

Refunds

- Dolancing does not offer any refunds.

Freelance Service Offerings

Dolancing Portal provides freelancing services for below mentioned categories:

  • Website, IT & Software
  • Mobile Phones & Computing
  • Writing & Content
  • Design, Media & Architecture
  • Data Entry & Admin
  • Engineering & Science
  • Product Sourcing & Manufacturing
  • Sales & Marketing
  • Business, Accounting & Human Resources
  • Languages & Translations
  • Local Jobs & Services

User Conduct

- To protect our users privacy, we keep user contact information confidential. Requesting or providing Email addresses, Skype/IM usernames, telephone/mobile numbers or any other personal information / contact details is at user's sole discretion.

- Dolancing does not provide any promised delivery / guarantee of the level of service offered to hiring clients from sellers. However, you may report a dispute at- This email address is being protected from spambots. You need JavaScript enabled to view it.

- Usage of rude, abusive, improper language, or violent message(s) sent to users is strictly prohibited & will not be tolerated and may result in an account warning or the suspension/removal of your account.

- Below activities come under Dolancing’s Non-Permitted Usage:

  • Any activity resulting in Adult Services/Pornography
  • Any activity resulting in Inappropriate Behaviour & Language
  • Any activity resulting in Phishing and Spam
  • Any activity resulting in Privacy & Identity theft
  • Any activity resulting in Intellectual Property Claims
  • Any activity resulting in Fraud / Unlawful / Un-ethical / Illegal Use

- All content uploaded to Dolancing website by our users (Hiring Clients and Freelancers) is User Generated Content. Dolancing does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations. Dolancing is not responsible for any user indulging in piracy or violating any copyright, trademarks, other rights.

- Dolancing is not responsible for the content, quality or the level of service provided by the freelancers. We provide no warranty with respect to the services/projects, their delivery, and any communications between hiring clients and freelancers.

- After completion of the project, the freelancer grants the hiring client a perpetual, exclusive, non-transferable, worldwide license to use the purchased delivery for Commercial Purposes unless explicitly declared during the tenure of the project. Also, hiring client own the copyright for the delivered project.

- Users coming across any violation of Terms of Service, should immediately report us at- This email address is being protected from spambots. You need JavaScript enabled to view it.

- Users violating any Terms of Service may result in an account warning or the suspension/removal of your account. For such user’s, Dolancing will not assist in any dispute resolution.

Right of Modification

We reserve the right to change or modify the Terms of Service at our sole discretion at any time. Any change or modification to the Terms of Service will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes. In all cases, your continued use of the Dolancing website after publication of such modifications, with or without notification, constitutes binding acceptance of these modified Terms of Service.

User Accounts

In order to fully participate in all Site activities, you must register for a personal account on the website (a “User Account”) by providing an email address, and a password for your User Account. You agree that you will never divulge or share access or access information to your User Account with any third party for any reason. You also agree to that you will create, use, and access only one User Account, and that you will not access the Site using multiple User Accounts. In setting up your User Account, you may be prompted or required to enter additional information, including but not limited to your name and location. Additional information may be required to confirm your identity. You represent that all information provided by you is accurate, current and complete and you agree that you will maintain and update your information to keep it accurate, current and complete. You acknowledge that if any information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to terminate your access to the website services.

 

Last Updated: 14-Aug-2019 14:29 IST
How It Works - Hiring Freelancers
Signup & Post Projest

Register and click Post Project from menu bar, describe your requirement & add other project details.

Browse Proposals & Hire

Browse various proposals & carry out discussion with freelancers. Award project to best freelancer & settle payments as per mutual terms.

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How It Works - Finding Work
Signup & Build Profile

Register, mention your skills, describe your services & add your portfolio(s) in your profile. Claim verification badge (select users).

Apply & Get Hired

Browse projects & submit proposal. Carry out discussion with client & settle payments as per mutual terms.

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